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Terms and Conditions

PLEASE READ OUR TERMS AND CONDITIONS OF SALE PRIOR TO PLACING YOUR ORDER

Order Acceptance
All orders placed by the buyer by whatever means shall be deemed to constitute an offer by the buyer to enter into a contract on these conditions. The acceptance of this offer shall be by West of England Reproduction Furniture fulfilling the order.

Payment Methods
We accept credit and debit cards online, or you can use the option of pay by cheque or over the telephone, in this case the order will come through and then you will be contacted for payment using the contact details you provided.  

Order Confirmation
An order confirmation/invoice will be sent to you. Please read it carefully to ensure all the details are correct as you may incur an extra cost if a later change is made.

Cancellations
If you need to amend or cancel your order more than 4 days after you placed it, we reserve the right to charge you any cost we will incur in relation to your order, however this shall not be more than 25% of the value of the products in question.

Delivery
Delivery times vary according to stock availability and time of year. An approximate delivery time will be given on the order confirmation. We will do our very best to adhere to this but it does not from part of the contract of the sale. You will be contacted when your furniture is ready for delivery. In order to keep our cost – and therefore our prices – to a minimum, our delivery company may have to make driver only deliveries. In these circumstances the customer would be expected to provide assistance with the movement of large items.

Delivery Charges
UK Mainland
Somerset and Dorset £30
Rest of England and Wales £45
Scotland £65

UK Offshore Islands
Export
We are happy to help with the names and telephone numbers of shipping companies delivering to your area and can supply the cubic capacity of any prospective order. Please phone sales for further information.

VAT
All the prices shown in this price list INCLUDE VAT

Guarantee
We give a full 5 year constructional, allowing for fair wear and tear, guarantee on all of our products. (UK mainland only)

Returns Procedure
Should you find the goods unsuitable we will either exchange the items or refund in full, providing notification is made within seven days of receipt of goods. (UK Mainland only)
NB. This offer does not apply to Bespoke bookcases or any item that has been changed from the standard specification or colour.

General
We reserve the right to alter the specifications at any time, without prior notice. The colours of the furniture may not exactly match those shown in the brochure.
Prices are subject to change at any time. The words Mahogany, Yew tree, Cherry, Burr Elm and Oak do not indicate that only these woods have been used. They indicate veneers and finishes unless otherwise stated.

The measurements indicated are the overall size and may change as manufacturer’s specifications alter. Contact us if the dimensions are critical. All items shown and specified are available and correct at the time of going to press.

These terms and conditions do not affect your statutory rights. Laws of England apply.